FAQ

• When do I need to use the managed team model?

  We recommend the managed team model for long-term, complex projects that require varied technical skills and close managerial supervision.
  You should also consider this approach if you want to hire a software development team offshore but lack the project management expertise in-house.

• Will the assigned team work only on my project?

  Yes. Your team will be working on your project full-time, no side projects, no distractions.

• What is the project management approach, and what tools are used during the development process?

  We apply various agile project management methodologies, depending on the project scope and specifics.
  Some of the project management tools we use are: Jira, Trello, Redmine, and Youtrack. For communication, we can use Hangouts, Slack, Skype, or any other tool of your choice.

• How can I control the development process?

  Your project manager will keep you abreast with the progress through regular meetings, planning sessions, and status reports. As a result, you will always know exactly what your team is working on and why.
  In addition to being in constant communication with your dedicated project manager, you will have 24/7 access to our issue tracking and project management system. With it, you can see the specific tasks each of your team members are working on, their progress status and the expected completion date.

• What if I’m not satisfied with the provided services (e.g. code quality, communication)?

  In an unlikely event when there’s something you don’t like about the way your team works, you can always request for a new project manager or replace any of the team members. We are always ready to step in and help you solve any issues that may arise.