Green coffee sourcing
company leverages
cloud.

With over 20 years’ experience in the coffee industry, our client is a vertically integrated green coffee sourcing company with roots in Latin America, delivering high quality coffee to roasters throughout the globe.

As the company was growing, its long-established business model of production, purchasing and transportation was unable to adequately support big volumes. Nevertheless it was well-suited to capitalize on big data.

CHALLENGES

The company was struggling to evolve in the face of disruptive new technologies

  • It lacked a digitization strategy

    The legacy data collection system was not capable of supporting the growing demands of their complex infrastructure that included production, purchasing, and transportation processes in different countries.

  • The system was outdated

    The absence of an automated data repository led to the inability to store farmers’ and customers’ big data.

  • The processes were time consuming

    Employee productivity was limited by the necessity to process the data manually.

plant

It was time to evolve into a digital enterprise.

Together, we started by reinventing the company’s entire inner processes by utilizing advances in technology such as Cloud, process automation, Big Data, and others.

SOLUTION

We structured the project into 3 key phases

1

Discovery:

Business Diagnostics

Business Processes

Analysis

Business Objectives

Definition and Prioritization

IT Infrastructure Review

Legacy Software

Architecture & Code Review

2

Transformation Plan & Solution

Architecture Roadmap

Definition of Strategically

Important Initiatives

Solution’s Internal Architecture

Definition of User Stories and User Flows

3

Execution Planning:

Development Roadmap

Delivery of prototype

Sprint 1
Sprint 2
Sprint 3
Pilot group 1
Pilot group 2
Pilot group 3
Pilot group 4
Pilot group 5

Gathering feedback for future production-ready system

In only 3 months we’ve built a new digital vision of the client’s business from the ground up

  • The launching of a new bilingual web system for core business processes, managed across multiple countries.

  • Automation of the entire production and delivery process through handling tasting analysis, tracking warehouse lots, shipment orders, and generating export plans, way bills, and production reports.

  • The increase in employee efficiency through automation and other technological advances, resulting in the ability to gain a competitive advantage over other coffee manufacturers, while supporting high levels of global collaboration.

Enabling Digital Enterprise

By introducing advances in technology such as Big Data, Processes Automation, and Cloud, we helped our client modernize their legacy system. As a result, our bespoke solutions accelerated their business and gained a competitive edge over other green coffee sourcing companies.

Data-driven
purchasing

By empowering the procurement process with Big Data, the company innovated faster, enhanced their CRM system, and optimized the purchasing process from local farmers.

Smart
warehousing

Planning the storing and purchasing of coffee beans became more efficient with fast, real-time, ultra-accurate reporting, lot movement tracking, predictive analysis, and data segmentation.

Connected
value chain

Individuals and machines became connected within a new “digital thread” across the value chain from farms, through intermediaries, to buyers.

Proactive quality
control

During tasting and physical analysis, the quality analyst can now utilize mobile apps to create cupping information on the go, and track green grading for each sample, including defect analysis, moisture content, and size.

After 1 month of piloting, the significant positive impact was shown across all key metrics

Operational team
productivity

48%
Before
78%
After

+30%

Time to market for new
products & services (days)

153
Before
61
After

x2.5

Speed of decision
making (days)

10
Before
1
After

x10

IMPACT IN A YEAR

25+

Brand new digital products & services identified for the roadmap

60%

Time savings for the front, middle, and back-office

1

Fully operational business ready to evolve in the face of new technologies

Success Stories

Whether you are looking to modernize your legacy systems or to entirely transform your business by exploiting advances in technology, we are your one-stop shop in agile digital transformation.

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transforms customer experience.

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Team extension for
event success platform

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