With over 20 years’ experience in the coffee industry, our client is a vertically integrated green coffee sourcing company with roots in Latin America, delivering high quality coffee to roasters throughout the globe.
As the company was growing, its long-established business model of production,
purchasing and transportation was unable to adequately support big volumes. Nevertheless it was well-suited to capitalize on big data.
The company was struggling to evolve in the face of disruptive new technologies
It lacked a digitization strategy
The legacy data collection system was not capable of supporting the growing demands of their complex infrastructure that included production, purchasing, and transportation processes in different countries.
The system was outdated
The absence of an automated data repository led to the inability to store farmers’ and customers’ big data.
The processes were time consuming
Employee productivity was limited by the necessity to process the data manually.
It was time to evolve into a digital enterprise.
Together, we started by reinventing the company’s entire inner processes by utilizing advances in technology such as Cloud, process automation, Big Data, and others.
We structured the project into 3 key phases
Definition and Prioritization
IT Infrastructure Review
Architecture & Code Review
Transformation Plan & Solution
Definition of Strategically
Solution’s Internal Architecture
Definition of User Stories and User Flows
Delivery of prototype
Pilot group 1
Pilot group 2
Pilot group 3
Pilot group 4
Pilot group 5
Gathering feedback for future production-ready system
In only 3 months we’ve built a new digital vision of the client’s business from the ground up
The launching of a new bilingual web system
for core business processes, managed across multiple countries.
Automation of the entire production and delivery process
through handling tasting analysis, tracking warehouse lots, shipment orders, and generating export plans, way bills, and production reports.
The increase in employee efficiency
through automation and other technological advances, resulting in the ability to gain
a competitive advantage over other coffee manufacturers, while supporting high levels of global collaboration.
Enabling Digital Enterprise
By introducing advances in technology such as Big Data, Processes Automation, and Cloud, we helped our client modernize their legacy system.
As a result, our bespoke solutions accelerated their business and gained a competitive edge over other green coffee sourcing companies.
By empowering the procurement process with Big Data, the company innovated faster, enhanced their
CRM system, and optimized the purchasing process from local farmers.
Planning the storing and purchasing of coffee beans became more efficient with fast, real-time, ultra-accurate reporting, lot movement tracking,
predictive analysis, and data segmentation.
Connected value chain
Individuals and machines became connected within a new “digital thread” across the value chain from farms, through intermediaries, to buyers.
Proactive quality control
During tasting and physical analysis, the quality analyst can now utilize mobile apps to create
cupping information on the go, and track green grading for each sample, including defect analysis, moisture content, and size.
After 1 month of piloting, the significant positive impact
was shown across all key metrics
Operational team productivity
Time to market for new products & services (days)
Speed of decision making (days)
IMPACT IN A YEAR
Brand new digital products & services
identified for the roadmap
for the front, middle, and back-office
Fully operational business ready
to evolve in the face of new technologies
Whether you are looking to modernize your legacy systems or to entirely transform your business by exploiting advances in technology, we are your one-stop shop in agile digital transformation.
Parcel delivery company transforms customer experience.